# Payments, GST invoices and cancellations

> UPI advances, GST invoices and guest self-cancellation.

Canonical page: https://aozo.in/docs/booking/payments-and-invoices
Last updated: 2026-11-12
Product: AOZO Booking
Section: Guides

- Guests pay the advance by UPI from the confirmation page. The desk can record payments and refunds.
- Invoices use 5% and 18% GST slabs per room night with a CGST and SGST split and your GSTIN.
- Guests can cancel on their own within the free-cancellation window you set.
- Confirmations, new-booking alerts and cancellation notices are emailed automatically.