# AOZO Helpdesk: frequently asked questions

> Answers to common questions about AOZO Helpdesk.

Canonical page: https://aozo.in/docs/helpdesk/faq
Last updated: 2026-11-12
Product: AOZO Helpdesk
Section: Reference

## Do I need the other AOZO apps to use AOZO Helpdesk?

No. Each AOZO app is its own subscription. Start with AOZO Helpdesk and add others when you’re ready; they share the same login.

## Does it work on my phone?

Yes. AOZO works on both phone and desktop.

## Is my data secure?

AOZO offers two-factor sign-in with email OTP, authenticator apps and passkeys, plus roles and activity logs. Our practices are written around India’s DPDP Act, 2023.