# Set up live chat and email branding

> Configure the chat widget and branded emails from the Helpdesk settings hub.

Canonical page: https://aozo.in/docs/helpdesk/live-chat-and-branding
Last updated: 2026-11-12
Product: AOZO Helpdesk
Section: Guides

The Settings hub in Helpdesk is where you decide how customers reach you and how your emails look.

| Setting | What it does |
| --- | --- |
| Chat widget | Adds live chat to your website |
| Email branding | Makes the emails customers receive look like yours |

1. **Open Settings** In Helpdesk choose the Settings tab.
2. **Set up the chat widget** Open the chat widget settings and follow the steps to add the widget to your website.
3. **Brand your emails** Open email branding and add your name and look, so customers recognise your messages.
4. **Watch Live Chat** Open the Live Chat tab to answer visitors as they write in.

### Check what was sent

Open the Email Logs tab to see the emails sent and received for your support.