# AOZO POS: frequently asked questions

> Answers to common questions about AOZO POS.

Canonical page: https://aozo.in/docs/pos/faq
Last updated: 2026-11-12
Product: AOZO POS
Section: Reference

## Do guests need to download an app?

No. The QR opens your menu in the phone’s browser, whether that is Chrome, Safari or anything else. No login, no app.

## What hardware do I need?

Any laptop, desktop or tablet with a modern browser for the counter and kitchen. Receipts and KOTs print through the browser to any 80mm thermal printer connected to that device. Guests use their own phones.

## How do guests pay?

The bill on the guest’s phone shows a UPI QR and a “Pay via UPI app” button for the exact amount. Once you see the payment, your cashier marks the order paid. Cash and card payments are recorded at the counter.

## Is the bill GST compliant?

Invoices show your GSTIN, item-wise amounts and tax split into CGST and SGST at the rate you set. You can also add a service charge. Please confirm your tax rate with your accountant.

## Does it work without internet?

No. The counter, kitchen screen and guest menu all need an internet connection. A normal broadband or 4G connection is enough, because the pages are small.

## How much does AOZO POS cost?

Starter is free for one outlet with up to 5 QR tables. Growth is ₹999 per outlet per month plus GST, and Pro is ₹2,499 per outlet per month plus GST. Every paid plan starts with a 14-day free trial, and you can cancel any time.