Run your deals pipeline

Move deals through Discovery, Demo, Proposal Sent, Negotiation and Closed Won.

  • Guides
  • 2 min read
  • Updated 13 November 2026
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The Deals page shows your pipeline as a Kanban board, one column per stage. Switch to List view when you want to scan or sort.

#The pipeline stages

  1. Discovery: you are learning what the customer needs.
  2. Demo: you are showing the product.
  3. Proposal Sent: the customer has your proposal.
  4. Negotiation: you are agreeing price and terms.
  5. Closed Won: the deal is won.

#Work your pipeline

The AOZO CRM Deals Pipeline in Kanban view with stage columns, a Kanban and List toggle and a Create Deal button
  1. Pipeline stages, from Discovery to Closed Won
  2. Kanban and List view toggle
  3. Create Deal
  1. Open Deals

    Choose Deals in the CRM top menu. The header shows how many deals are open and the pipeline value.

    The CRM top menu with the Deals tab highlighted
    1. Deals
  2. Add a deal

    Select Create Deal, or the + at the top of a stage, and enter the deal name, the customer and its value.

    The plus button at the top of the Discovery stage
    1. + adds a deal straight into that stage
  3. Move it forward

    Drag the deal card to the next stage as the conversation progresses. Each column header shows how many deals it holds and their total value.

  4. Find a deal

    Use the search box above the board to find a deal by name.

    The Search deals box above the pipeline board
    1. Search deals
  5. Switch view

    Use the Kanban and List toggle. List view is better for sorting and scanning many deals.

    The Kanban and List toggle next to the Create Deal button
    1. Kanban and List toggle
  6. Close it out

    Drag a won deal to Closed Won. Then create its invoice from Billing.

Note

Support tickets and invoices for the same customer appear next to the deal, so you always see the full picture.

Tip

Keep every deal in the stage that matches reality. A pipeline you can trust is worth more than a full one.