1.Why this policy exists
AOZO is a shared platform used by many businesses. This policy keeps it safe, lawful and reliable for everyone. It applies to everyone who uses the Services, including your team members, and forms part of our Terms of Service.
2.You must not
- Use the Services for anything unlawful, fraudulent or deceptive, or to infringe someone's rights, including copyright, trademark and privacy.
- Upload or send malware, or try to disrupt, overload or gain unauthorised access to the Services, other accounts or our systems.
- Probe, scan or test the security of the Services without our written permission.
- Scrape, crawl or harvest data from the Services by automated means beyond our documented APIs, or exceed reasonable API limits.
- Reverse engineer, resell or rebrand the Services, or use them to build a competing product, except where the law allows.
- Share your login credentials, or use someone else's account without permission.
- Impersonate a person or organisation, or give false information about who you are.
- Store or share content that is unlawful, obscene, defamatory, threatening, or that promotes violence or discrimination.
3.Emails, SMS, WhatsApp and calls
If you use AOZO to contact people, you must have a lawful basis to do so and follow applicable laws and regulations, including those on commercial communications and telecom consent and do-not-disturb preferences, and the terms of channel providers such as WhatsApp.
- No spam or unsolicited bulk messages.
- Honour opt-outs and consent withdrawals promptly.
- Do not send misleading or deceptive messages.
4.Handling personal data responsibly
- Only put personal data into AOZO that you have a lawful ground to process, and give the notices the DPDP Act requires.
- Use employee and HR data only for lawful employment purposes.
- Do not process children's personal data without the verifiable parental or guardian consent that the law requires, and do not use AOZO to track or monitor children's behaviour or to target advertising at them.
- Do not use the Services to collect data by deception, or to profile or discriminate against people unlawfully.
5.What happens if the policy is broken
We may investigate suspected breaches. Depending on the seriousness, we may warn you, remove content, limit features, suspend or end access, and report unlawful activity to the authorities. We will try to tell you first, but may act immediately when needed to protect the Services or other people.
6.Report abuse
If you see misuse of AOZO, please write to abuse@aozo.in with details and evidence. We will look into it.